Let It Bleed
I'm so pissed at TM Point customer service. Lembab nak mampus buat keje. Serious.
I went there for transferring our telephone line and streamyx account to the new home. It's been a month and they still haven't come to install our telephone line. Dah la still nak charge streamyx bill for last month. Come on. Ada ke one time tu aku pegi nak tanya status diorang leh kata our address tak complete and suruh aku gi tanya jiran2 no telepon coz diorang nak check telephone no that area. Dah la aku dtg nak tanya status, pastu aku lak kena wat keje diorang, pegi mampos la.
I'm officially one unsatisfied customer of Telekom Malaysia.
p/s... this is not the first time tau. aku dgr kuman sampai dah give-up nak masuk streamyx kat umah dia. and dia dah pindah rumah b4 raya lagi. huh...
I went there for transferring our telephone line and streamyx account to the new home. It's been a month and they still haven't come to install our telephone line. Dah la still nak charge streamyx bill for last month. Come on. Ada ke one time tu aku pegi nak tanya status diorang leh kata our address tak complete and suruh aku gi tanya jiran2 no telepon coz diorang nak check telephone no that area. Dah la aku dtg nak tanya status, pastu aku lak kena wat keje diorang, pegi mampos la.
I'm officially one unsatisfied customer of Telekom Malaysia.
p/s... this is not the first time tau. aku dgr kuman sampai dah give-up nak masuk streamyx kat umah dia. and dia dah pindah rumah b4 raya lagi. huh...
posted by mazezam at 4:37 PM
2 Comments:
Po, call them again & this time lodge a formal complaint about their slow service & insist on report reference no & said you want a follow up. I dunno how do they treat complaint in TM-kena tanya Aida, but if in Petronas, kalau ada customer buat complaint, that is a very serious giler issue and action will be taken immediately.
p/s: nasihat dari pakar komplen mengomplen
heh... aku tak pakar langsung dlm komplen2 nih... but ari nih diorang dah pasang the telephone line and they said lagi 2 hari baru ada the streamyx... nothing i can do but just to hold to their words again... sighh... tgk next week camner :)
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